Tata Consultancy Services (TCS) has signed a 15-year contract with Ireland’s Department of Social Protection (DSP) to implement and run the country’s automatic enrolment (AE) scheme, which will be known as ‘My Future Fund’.
TCS will leverage its TCS BaNCS platform to oversee the administration of the National Automatic Enrolment Retirement Savings Authority (NAERSA), enabling enrolment, record management, and benefit disbursement. Services will be delivered through TCS’ global delivery centre in Letterkenny, Co. Donegal, Ireland.
Ireland’s Automatic Enrolment Retirement Savings System Bill was passed by the Dáil in July this year, with TCS announced as the preferred administrator to the scheme at the same time.
Having faced numerous delays, the scheme is now planned to launch on 30 September 2025. Around 800,000 workers are expected to be enrolled into the ‘My Future Fund’ pension scheme.
With the administrator of the scheme now confirmed, the DSP is expected to issue a tender for the procurement of investment managers to manage participants’ funds shortly.
Minister for Social Protection, Heather Humphreys, said: “I am pleased to welcome TCS on board as the managed service provider for My Future Fund. TCS has a wealth of relevant experience, having provided similar services in other countries. My officials and I will be working hard alongside TCS, the Revenue Commissioners and payroll software developers to make sure that My Future Fund is delivered on time and to the highest standard.”
TCS has experience with similar schemes in the UK and other markets, having managed the National Employment Savings Trust (NEST) since the UK government launched a digital auto-enrolment scheme in 2011. It created a digital design for NEST, implementing a user-friendly, self-serve model that supports over 13 million workers saving for retirement.
TCS president, BFSI products and platforms, Vivekanand Ramgopal, said the company is “privileged to partner” with the DSP on AE.
“We look forward to partnering with the department and the new NAERSA organisation to implement the scheme. TCS has expertise and experience in delivering critical transformation projects in the UK and Ireland. We will leverage this experience and our knowledge of the market to make the pension system more accessible, transparent and efficient for workers in Ireland.”
Furthermore, TCS said its selection will see the creation of job opportunities in Donegal. The global delivery centre in Letterkenny hosts state-of-the-art facilities and employs around 1,200 associates. It is one of the largest employers in the Northwest of Ireland.
TCS set up operations in the UK and Ireland nearly 50 years ago and works with businesses such as British Airways, Primark, Aviva, Sainsbury’s, Nationwide, M&S, Asda and Boots.
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